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Supercharge your customer acquisition, retention and increase employee loyalty
We design scalable, sustainable operating models that align delivery, strategy and customer needs to increase employee motivation, the quality and speed of your product delivery to produce increased customer acquisition and retention rates.
(No tricks, just friendly advice)
" ... top calibre and highly motivated...can be relied upon to push relentlessly in pursuit of goals and a heavyweight amongst peers. For those potential clients that are looking for somebody to provide expert leadership in solving business problems and for somebody that will bear down and get the job done, look no further. "
- Justin S, UK Consulting Firm

Struggling to Deliver to Customers' Expectations?

Benefit from our expertise in designing operating models that can be deployed to suit your business needs. Once we have analysed and designed your operating model, we can help you deploy and optimise it to continually improve performance over time.
INCREASE ACQUISITION RATES
Designing predictable, sustainable and scalable operating models allow your business to handle increased customers, enabling you to increase your acquisition rates with greater confidence. 
INCREASE CUSTOMER RETENTION
Transparency of Pipeline and Customer needs leads to better resourcing decisions, delivering more on time, to quality and increasing customers wanting to stick with your business. 
INCREASE EMPLOYEE RETENTION
Motivate employees by clearly communicating purpose will produce more loyal employees committed to producing higher quality decisions for your customers. 
" Highly accomplished, knowing how to both advise and deliver as well as bring the people and tools to bear to increase speed to market and competitive advantage in a rapidly changing customer landscape. "
- Mark D, Partner, Whitestone Group, Canada

The Optimisation Process

IDENTIFY
  • Current Operation: We create a picture of your current operating model. 
  • Goals: We'll clarify the short and mid-term outcomes you are looking for.
  • Roadmap: We agree the pathway to reach your outcome.
IMPLEMENT
  • Purpose: We'll deliver the tools and frameworks to align your business. 
  • People: We can provide data driven insights into creating a well-balanced, motivated team. 
  • Product: Prioritise the right benefits, for the right reasons; we'll show you how. 
  • ​Process: We'll deliver the tools and frameworks to reach your goal.
INCREMENT
  • Measure: Track progress using data drive insights.
  • Merge: Use these insights for more informed decision making
  • Maintain: Maintain progression of your roadmap to achieve your goal.
" Top Skills - top attitude - a consultant to recommend! "
- Marcus E, CEO, Gaming Company, Germany 
" They spot things that others miss. If you want to get processes streamlined or launch new digital services - I highly recommend you have a chat. "
- Richard D, Co-Founder, Effective Entrepreneurs, UK

Expect an increase in...

Customer acquisition with a more scalable operation

Knowing your pipeline and your operating processes enables you to measure and optimise for scale. With more scale comes more capacity, with more capacity your business can confidently responsibly reach its acquisition targets.

Customer retention with more productive operations

Knowing your operating capacity, and the business value of your customers, enables your business to make informed decisions on managing both existing and new business pipelines to ensure your existing customers are not left behind. 

Employee loyalty with more transparent operations

This is not just about capacity, this is about transparency. Knowing the real reason 'why' the business is doing what it is doing for their customers, enables employees to be more informed on how best to deliver for your customers. 

Project Parker

  • Experience: Avoid pitfalls and progress more quickly.
  • Consultants: Leverage best in class consultants.
  • Programmes: Training to support your needs.
Project Parker is a consultancy firm that has been in the digital transformation space 8 years. The founder, Stephen Parker has been in doing this for over 20 years. 

Stephen has provided strategic and operational consulting services for the some of the largest global brands and smartest innovators across a multitude of industries including: 
  • iGaming
  • Retail
  • Financial Services & FinTech
  • ​Property
  • ​Legal
  • ​IT & eCommerce
  • ​Music, Media & Entertainment
Project Parker specialises in helping business leaders deliver quality products faster and more certainty, without the need for expensive consultants, so that you can focus on scaling your business in a sustainable and predictable way.

Project Parker deploys their proprietary four pillars approach and use these frameworks to operate your business that can adapt to changing customer needs with agility. 

The outcome is focused on ensuring customers receive quality products that innovate on a consistent and frequent basis, so that your ideal customers continually recognize, recommend and trust the value your products have in enriching their needs.

Our Services

DO IT YOURSELF
Learn and apply yourself.  

We the training programmes, frameworks and toolkits for you to apply into your business in your own time.
DONE WITH YOU
The most popular and rewarding approach.  

You benefit from our consultants guiding you to success.

DONE FOR YOU
Leverage a network of consultants providing best in breed experience, frameworks and guidance to align and scale their businesses.

Specific criteria and applications only.
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